Superdash Talk to enterprise sales

AI text agents for enterprise

AI text agents your enterprise can trust with every conversation.

Resolve support, billing and account requests end to end across chat, messaging and email. Every answer follows your procedures, respects your policies and leaves a full audit trail.

Talk to enterprise sales
ISO 27001 · SOC 2 · VAPT Works with your helpdesk

Every message answered with your procedures, your policies and your tone. Logged, reviewed and ready for audit.

Enterprises trust Superdash with their customers.

Zoomcar
Thyrocare
LeapFinance
LifeCell
foundit
Material Depot
heytruffle
Entri
Sencov
Rolkol
Tranzact

Train, test, deploy, improve. A controlled lifecycle for AI that talks to your customers, so nothing reaches them before you’re confident in it.

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Knowledge sources
Help center312 articles
Synced
Policy documents48 PDFs
Synced
Past resolved ticketsLast 12 months
Learning
Internal wikiBilling, returns, accounts
Synced
Example workspace
Simulation run · Billing proceduresBefore launch
Duplicate charge refundPassed
Refund above approval limitEscalated correctly
Customer asks for legal adviceDeclined politely
Cancel with outstanding balanceNeeds review
Example test results
Web chatLive
Messaging appsLive
EmailLive
SMSPilot
Agent APILive
Help center widgetLive
Top topics this week
Refunds and billing
Order status
Account access
Plan changes
Suggested improvement: customers often ask about plan downgrades. Add a procedure to handle them end to end.
Procedure · Duplicate charge refundPublished
  1. Confirm the customer is signed in, or verify them with verify_identity.
  2. Look up the last two invoices with get_invoices.
  3. If the same amount was charged twice within 24 hours, refund the duplicate with issue_refund.
  4. If the refund is over $500, ask the billing team for approval first.
  5. Tell the customer when to expect the money, and send a receipt.
Owner: Billing ops·Version 7·Tested in simulation

Write procedures in plain language. Superdash follows them step by step, like code.

Owned by your teamsOps, billing and support write and update their own procedures, no engineers needed.
Actions in your systemsEach step can call the tools your agents need, with the permissions you set.
Versioned and testedEvery change is tracked, simulated and approved before it goes live.

Governed like the rest of your enterprise. Controls your security, legal and compliance teams can review, test and sign off.

Certifications
ISO
ISO/IEC 27001Certified information security management.
SOC 2
SOC 2Independently audited security and availability controls.
VAPT
VAPTRegular vulnerability and penetration testing by external specialists.
Reports available on request under NDA.

Policy guardrails. Topics the agent must never discuss, promises it can’t make and words it must avoid.

Approval rules. Refunds, credits and account changes above your limits wait for a person.

PII redaction. Card numbers, IDs and personal details masked in transcripts and logs.

Full audit trail. Every message, decision and action recorded, searchable and exportable.

Role-based access. SSO and granular roles for who can edit procedures, see data or approve actions.

Data residency. Keep conversation data in [your region], with retention and deletion on your terms.

Every conversation reviewed, not just a sample. Superdash scores each conversation against your standards and flags the ones that need a look.

Your scorecardAccuracy, tone, policy and resolution, scored the way your QA team would.
Flagged for reviewAnything below the bar lands in a queue with the reason attached.
Fixes that stickTurn a flagged conversation into a procedure or knowledge update in one click.
Quality reviewToday
Refund, duplicate chargeBillingPassed
Order delayed, wants to cancelOrdersPassed
Asked about a competitor’s pricingSalesReview
Password reset loopAccountsPassed
Promised a delivery dateOrdersReview
Example review queue

Fits into the stack you already run. Keep your helpdesk. Superdash connects to it and to the systems behind every answer.

Your helpdeskYour CRMOrder managementBilling and paymentsIdentity and SSOKnowledge baseData warehouseCustom APIs

Your people stay in charge. When a conversation needs a person, it arrives with a summary, the customer’s history and a suggested reply.

P
Handed to Priya · BillingRefund of $820 needs approval
Summary: Customer was double-charged for the annual plan. Duplicate confirmed. Refund is above the auto-approval limit.
Approve refundTake over chat

Rolled out with you, not handed over. A named team takes you from pilot to every queue.

01

Pilot. One queue, one team, real customers. We help you write the first procedures and agree how success is measured.

02

Expand. More topics, channels and languages, as results come in and your teams gain confidence.

03

Scale. Every queue and region, with quality review, reporting and a dedicated team behind you.

Questions enterprise teams ask.

How is this different from a chatbot?

Chatbots follow fixed scripts. Superdash text agents understand the request, follow your procedures, take actions in your systems and resolve the conversation end to end, with every step logged.

Do we have to replace our helpdesk?

No. Superdash works alongside the helpdesk and CRM you already use, and hands conversations to your team there when a person is needed.

How do we stop the agent from saying the wrong thing?

Answers come from your approved knowledge and procedures, guardrails block topics and promises you don’t allow, and every change is tested in simulation before going live.

Is our data used to train shared models?

Your conversation data stays yours, with retention and deletion on your terms. Our team can walk your security reviewers through the details.

How is pricing structured?

Enterprise plans are based on your conversation volume and channels, with a pilot to prove results first. Talk to sales for a quote.

Give every customer an answer worth trusting.

Start with a pilot on one queue. Our team helps you write the procedures, connect your systems and prove the results.